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Communication & Coaching Skills -

Leading Others - Building Effective Workplace Relationships

One of the most essential skills to master as a Leader that drives employee behaviour and influences engagement.

Leaders are faced with many challenges today?

The biggest challenges are:
  • A rapidly changing business environment where teams need to adapt
  • Changing and increasing business and customer demands.
  • Drive team performance implementing efficiency strategies  and increasing effectiveness in leading teams to achieve KPI’s.
  • Having to do more with less.

Essential skills Leader's need to master that influence employee behaviour and  engagement is the art of communication.

Its a rapidly changing business environment where teams need to adapt and be agile. 

Changing and ever increasing customer demands are always at the front of mind and this requires Leaders to deliver powerful inspirational messages to their teams.

Central to all messaging is the "why".   Leaders need to master the art of story-telling and effective communication.

Transparency, honesty, trust and collaboration are critical factors to successfully leading your team.

Communication and Coaching Clinic is designed to give a leader the confidence, tools and shift behaviours  that deliver effective conversations that encourage, inspire, refocus behaviours resulting in high performance and team achievement.

Delivering Effective Conversations

We tailor to include business values, strategic objectives or KPI’s.  We include key cultural messages, focus on effective outcomes for all participants. We deliver to your requirements and business demands.    Your leaders will thrive in this program. We offer flexibility in delivery.

Here are three options:

  1. 2 x 3.5 hour modules per week over 2 weeks. And final session for wins and recognition.
  2. One day workshop and 90 days implementation coaching (lead with workshop coach) and final session for wins and recognition.
  3. 5 x 1.5 hour breakfast modules (if local team) and 90 day cohort coaching session and final session for wins and recognition.

Reports for each participant:

  • Bonus : Leadership cohort team culture report(no charge)
  • Communication Style and Behavioural Style reports for Leaders

Learning Programme

 Learning Outcomes

  • The practical “how to” coaching guide for leaders
  • Demonstrate how to use the power of language to drive effective behaviors.
  • Demonstrate communicating to different styles to achieve positive outcomes.
  • Confident to communicate the four primary personalities for effective results.
  • Self awareness of leadership communication styles – using the profile report.
  • Attend a 1:1 debrief session of their communication styles report - understand areas of strengths and challenges
  • Identify areas for development
  • Identified their influencing style strengths and development areas.

Learning Programme



1.Communication Style

  • Introduction
  • Leadership style and communication style reports - Extended DiSC reports for each participant.
  • Understands the four communication styles and how to influence for higher engagement and performance
  • One on one debrief session on report, meaning and development planning.

2. Influencing Style Assessment

  • The Influence model
  • Communicating without Bias
  • Cover 5 different communication and coaching strategies to achieve positive outcomes with individuals and teams
  • Understand the power of words

3. Communication with Coaching tools

  • Extensive Coaching Guide and toolbox
  • Change process and coaching to behaviours
  • Engage in "how to" effective conversations through experiential group activities and conversations
  • Practical experience


  • Communication Journal (Workbook)
  • Extensive Coaching Guide for Leaders